To upload your documents successfully for Enhanced Verification, kindly make sure of the following:
- Kindly ensure to submit valid documents for Proof of Income from this list.
- All relevant fields in the submission page are filled up.
- Your document is in .jpg, .png, or .pdf. You may submit files up to 20MB in file size.
- Your internet connection is stable enough for uploads to be successful.
To avoid delays in the verification process, it would also be helpful to keep in mind these guidelines to get your proof of income document approved.
If your document still failed to upload or experienced an error message, please contact Coins.xyz at the following:
Frequently Asked Questions
What documents can I use to complete my verification?
You can submit any of the following documents as proof of income:
- Payslip
- Certificate of Employment
- Bank Certificate/ Statement
- Credit Card Statement
- Audited Financial Statement
- Notarised Declaration/ Affidavit
- Certified Declaration by Registered Chartered Accountant
To see if your document is valid, you can read more on the required information per document here.