Verify Your Coins.xyz Account Fast & Easy! Use the wide range of Coins.xyz services with a quick account verification.
Successful Verification Submission tips:
- Use the correct documents: Ensure your Identity or Enhanced Verification submission is on our accepted list. Check from the list here for valid IDs and here for the approved Proof of Income documents.
- Capture your documents clearly: Take a complete picture of your document, with all four corners visible. Make sure it's well-lit and not obscured by glare or flash.
- Submit the correct file and size: Your document should be under 20 MB and in .jpg, .png, or pdf format.
- Keep it simple: Only use your smartphone camera for the best results.
- Make yourself visible: For your selfie, ensure you are in a well-lit environment.
Rejected Verification? Check the Reason
If you’ve followed all the steps above and your verification request has still been rejected, please check your rejection reason for ID and selfie or for Proof of Income in your Account Verifications tab or in your email.
Should you have any questions about the rejection reason, you may contact us through the following:
Frequently Asked Questions
How soon will my submission be accepted?
Processing time for submissions may take up to 24 hours. You may read more about the processing time of ID and Selfie, and Proof of Income verification here.