If you happen to send any crypto to your Coins.xyz wallet address via an unsupported smart contract, you may reach out to our team with the details of your transaction - including the transaction hash or a URL link of the transaction, and we will conduct an internal investigation to verify if the asset you have sent is recoverable. Generally, we are only able to support the tokens and networks listed here.
Kindly note that this is only an additional support that we offer and recovery attempts will be at our sole discretion. We cannot guarantee a successful recovery for cases like this.
Please refer to this article on smart contract transfer to ensure the safety of your funds.
Contact us through our Chatbot widget, Coins Support Form, or email us at [email protected] should you need further assistance.