What are smart contract transfers?
A smart contract transfer (otherwise known as a contract deposit or internal transaction) is the transfer of assets from one smart contract to another, or from a smart contract to a specific address. This is in contrast to simple or vanilla deposits which are straightforward transfers from Wallet A to Wallet B.
Examples of smart contract transfers:
- Multi-transfer transactions - transfer of assets to multiple addresses in a single transaction (sample ETH transaction here)
- Bridge transfers - transfer of assets from one blockchain to another using a blockchain bridge (sample BSC transaction here)
- Web3 DApp transactions - a transaction made using a Decentralized Application which includes but is not limited to (DeFi platforms, NFTs, Crypto Staking, Airdrops, and Initial Coin Offerings)
Typically, exchanges like ours do not support these deposits by default. Kindly do a test transfer before sending your cryptocurrency.
If you accidentally sent unsupported smart contract to Coins.xyz:
1. Contact Coins.xyz Support. We understand mistakes happen. Reach out to our support team through the following:
2. Provide Transaction Details Including your transaction hash (TXID) or a link to the transaction in your message. This helps us locate your lost funds.
We will then conduct an internal investigation to verify if the asset you have sent is recoverable. Generally, we are only able to support the tokens and networks listed here.
Important Notes
- This recovery attempt is an additional support service we offer
- Recovery attempts are at our sole discretion
- We cannot guarantee successful recovery in these cases
Tips
- When in doubt, contact support before making a transfer