With Coins.xyz, you can receive any of our supported cryptocurrencies from other Coins.xyz wallets or from external platforms.
I will receive from
1. External wallets
You can provide either your
- wallet address (i.e. BTC address to receive BTC, ETH address to receive ETH)
- QR code
2. Another Coins.xyz account
You may also provide either your
- registered email address
- registered mobile number
How to receive cryptocurrency on your Coins.xyz
1. Once logged in to Coins.xyz, proceed to your Portfolio tab.
2. From the list, choose the token that you want to receive (in the sample, we'll use BTC).
3. Select the Network you want to use.
IMPORTANT: Ensure the network you choose matches the sender's withdrawal network to avoid loss of funds
4. Share your receiving address by either:
- Displaying the QR code for the sender to scan
- Copying the wallet address to send to the sender
Important Notes:
- Account must be at least Identity Verified to be able to enjoy our crypto services. You may see our Help Center article: How do I get my account ID and selfie verified?
- The following article may help you if you're having trouble with your incoming transfer or deposit.
Frequently asked questions
I have not received my cryptocurrency transfer. When will this reflect in my wallet?
- Transfers may take time due to required blockchain confirmations.
- Use your transaction hash with a blockchain explorer to check the status.
- Contact support if delays exceed one hour.
By following these steps, you can track your cryptocurrency transfer and ensure everything is in order.