Two-factor authentication (2FA) adds an extra layer of security to your Coins.xyz account, making sure only you can log in and perform transactions. Here's a step-by-step guide to set it up:
1. Access Account Settings
- Log in to your Coins.xyz account.
- Click on the User icon located in the lower-left corner of the page.
- Select Account Settings.
- Under the "Security" section, find the "Authenticator App" option.
2. Download 2FA app and Add Coins.xyz Account
- Download and install your 2-Factor authenticator app (eg Google Authenticator or Authy) on your smartphone.
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Depending on your authenticator app, do one of the following actions:
- Add Account
- Add a code
- Click the + sign.
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You have two options:
- Enter setup key/manually:Input the Setup key which will be provided by Coins.xyz as seen on the next step.
- Scan a QR code: Scan the QR code generated by Coins.xyz on the next step.
3. Enable Authenticator App from Coins.xyz
- Click "Enable" beside the "Authenticator App" option.
- You will see the QR code and the 16-digit key which you will need to scan or input on your authenticator app respectively.
- The authenticator app will immediately generate a 6-digit verification code. This code changes every 30 seconds
4. Enter Code to Complete 2FA Enabling
- On the Auth Code field, Enter the latest 6-digit code displayed by your authenticator app, then click "Next"
Success! Now, whenever you log in to Coins.xyz, you'll need to enter your password and the unique code from your authenticator app to gain access. Since this code changes regularly, it's nearly impossible for anyone else to guess it.
Confused? You may contact us through the following and we’d be happy to help:
Frequently Asked Questions
My 2FA app says “Verification not valid!,” what can I do?
If you encounter this error on your app, it may indicate that your device's time settings are out of sync. Here’s how to resolve the issue:
- Open Settings on your phone.
- Navigate to System > Date & Time.
- Ensure Automatic Date and Time and Automatic Time Zone are both switched ON.
Learn more on how to sync your authenticator app here.