You can send cryptocurrency from your Coins.xyz account to external wallets or other Coins.xyz account holders by following the steps below.
1. Log In and Access Portfolio
Log into your Coins.xyz account, and navigate to the Portfolio tab. Select the cryptocurrency you wish to send (e.g., BTC).
On the three-dot icon, click Send BTC.
2. Choose Sending Option
- External wallet: Click the three dots next to the cryptocurrency and select Send.
- Coins account: For sending to another Coins.xyz account, select Send to a Coins Account.
3. Input Transaction Details
- External wallet: Choose the network, enter the amount, and provide the recipient's wallet address. Ensure the network matches that of the recipient’s wallet.
- Coins account: Enter the recipient's registered email address or mobile number along with the amount.
4. Confirm Transaction
Review all transaction details for accuracy and click Confirm.
5. Complete Security Check
Enter all required verification codes under Security Check. The Confirm button will activate once all codes are correctly entered.
If unable to receive, you may click the Need help? button below, and check our Help Center article here for more help on receiving verification codes.
Important Note
Transactions are irreversible, so double-check all details before confirming. Transfers between Coins.xyz accounts are immediate, while external wallet transfers depend on blockchain confirmations.
Contact us through the following should you need further assistance:
Frequently Asked Questions
I have not received my cryptocurrency transfer. When will this reflect in my wallet?
- Transfers may take time due to required blockchain confirmations.
- Use your transaction hash with a blockchain explorer to check the status.
- Contact support if delays exceed one hour.
By following these steps, you can track your cryptocurrency transfer and ensure everything is in order.
How to use Buy/Sell cryptocurrency via the Coins website?
To use the Buy/Sell feature on the Coins website, follow these structured steps:
1. Access Your Portfolio: Navigate to the Portfolio section on the Coins.xyz website to view your balances.
2. Select Token for Transaction: Choose the token you want to buy or sell. Click on the Buy/Sell button located in the upper right corner and select Convert.
3. Input Amount: You can decide whether to enter the amount of currency you wish to use (at the top) or the amount of currency you want to gain (at the bottom).
4. Review Price Quote: After entering your amounts, a price quote for your transaction will be displayed. You have 7 seconds to approve this quote. If you need an updated rate, click "Refresh Rate."
5. Confirm Transaction: If satisfied with the quote, click "Confirm" to proceed with your conversion. Once completed, the currency you bought or sold will appear in your wallet.
By following these steps, you can effectively manage your crypto transactions on the Coins platform.
How to deposit cryptocurrency to your Coins.xyz account?
To receive cryptocurrency to your Coins.xyz account, follow these steps:
1. Log In and Access Portfolio: Log into your Coins.xyz account and navigate to the Portfolio tab. Select the cryptocurrency you want to receive (e.g., BTC).
2. Select Network: Choose the appropriate Network for the deposit. Ensure that the network you select matches the withdrawal network of the sender to avoid loss of funds.
3. Obtain Wallet Address: You can either:
- Copy the wallet address displayed on the screen, or
- Scan the QR code provided for your receiving crypto wallet address.