Send funds worldwide to other Coins.xyz accounts with these easy steps! You may use either your dollar (USD), Bitcoin (BTC) or other digital currencies we offer such as ETH, BCH, or XRP.
Follow the steps below on how to send money to another Coins.xyz wallet:
1. Log in to your Coins.xyz account, and click on the Portfolio tab on the left side of the screen.
2. Under Balance, select your preferred wallet.
3. You will see a pop-up for withdrawal options, select Send to Coins account.
4. Enter the amount you’d like to send and the recipient's:
- Coins.xyz Email address, or
- Coins.xyz Mobile number
5. Verify the recipient's details, and click I understand.
6. You will see a summary of your transaction details for your final confirmation.
7. Complete the Security Check:
- Enter verification codes sent to your registered mobile number, email address, and/or 2FA authenticator.
- Click Send code to receive email and mobile OTPs.
8. After submission, you'll see a Withdrawal Pending status.
9. Click Check History to see the final status of your transaction.
10. When the status shows Success, your recipient has received the funds.
Important Notes
- Double-check all details before confirming, as transactions are irreversible.
- Transfers between Coins.xyz accounts are immediate.
- All activities must comply with Coins.xyz Terms & Conditions.
Frequently Asked Questions
How to deposit cryptocurrency to your Coins.xyz account?
To receive cryptocurrency to your Coins.xyz account, follow these steps:
1. Log In and Access Portfolio: Log into your Coins.xyz account and navigate to the Portfolio tab. Select the cryptocurrency you want to receive (e.g., BTC).
2. Select Network: Choose the appropriate Network for the deposit. Ensure that the network you select matches the withdrawal network of the sender to avoid loss of funds.
3. Obtain Wallet Address: You can either:
- Copy the wallet address displayed on the screen, or
- Scan the QR code provided for your receiving crypto wallet address
How to send cryptocurrency from your Coins.xyz account?
To send cryptocurrency from your Coins.xyz account, follow these steps:
1. Log In and Access Portfolio: Log into your Coins.xyz account, and navigate to the Portfolio tab. Select the cryptocurrency you wish to send (e.g., BTC).
2. Choose Sending Option:
- External wallet: Click the three dots next to the cryptocurrency and select Send.
- Coins account: For sending to another Coins.xyz account, select Send to a Coins Account.
3. Input Transaction Details:
- External wallet: Choose the network, enter the amount, and provide the recipient's wallet address. Ensure the network matches that of the recipient’s wallet.
- Coins account: Enter the recipient's registered email address or mobile number along with the amount.
4. Confirm Transaction: Review all transaction details for accuracy, and click Confirm.
5. Complete Security Check: Enter all required verification codes under Security Check. The Confirm button will turn black once all codes are correctly entered.
Important Note: Transactions are irreversible, so double-check all details before confirming. Transfers between Coins.xyz accounts are immediate, while external wallet transfers depend on blockchain confirmations.
I sent funds to the wrong recipient
Unfortunately, Coins.xyz cannot reverse transactions once processed due to the nature of cryptocurrency.
We understand and acknowledge that it is possible to make mistakes with these types of transactions. To avoid issues and delays with future transactions, it would be best to double check all transaction details.
Note: If you suspect a scam, contact Coins.xyz immediately through: