Transactions that affect your cash in limits are:
- Cashing in to your USD wallet,
- Receiving payments to your USD wallet from another Coins.xyz account
Transactions that affect your withdrawal limits are:
- Cashing out or withdrawing from your USD wallet
- Sending out funds to another Coins.xyz wallet
- Sending out funds to an external crypto wallet
Please note that converting cryptocurrency does not count toward your limits.
To view your available limits, you may check out the Account Limits section of your account.
You may also proceed to the Identity Verification section on the Coins.xyz website, to check if you may increase your current limits. To learn more about cash in and cash out limits at each level, click here.
Contact us through our Chatbot widget, Coins Support Form, or email us at [email protected] should you need further assistance.