Avoid falling victim to phishing scams by verifying website URLs, checking sender email addresses, and confirming promotions on official channels. Learn how to identify and report suspicious emails to protect your personal information. Follow these key tips from Coins.xyz to stay safe online.
What is phishing?
Phishing is a deceptive practice where malicious actors impersonate trusted companies like banks, financial service sites, or online payment firms to steal personal information or distribute malware. Below are four key steps to protect yourself:
Steps to Secure Yourself from Phishing
1. Verify the website URL
- Always hover over links in emails to check the actual URL before clicking.
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Ensure that the URL matches the legitimate site
- Example of what to watch out for: If you want to visit https://coins.xyz/, be wary of variations like http://coimsxyz or any other misspellings or special characters.
- Example of what to watch out for: If you want to visit https://coins.xyz/, be wary of variations like http://coimsxyz or any other misspellings or special characters.
- See if the URL has "HTTPS," which indicates a secure connection.
2. Check the sender’s email address
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Click on "View Details" to see the sender's details of an email. Phishing emails will have sender emails that pretend to be a trusted source.
- Example of what to watch out for: Our support team’s official email is support@coins.xyz. Someone may try to edit the sender to seem like the Coins Support team, but use a different email address. Do not interact with the email and mark this as spam or trash.
- Example of what to watch out for: Our support team’s official email is support@coins.xyz. Someone may try to edit the sender to seem like the Coins Support team, but use a different email address. Do not interact with the email and mark this as spam or trash.
- Report any suspicious emails via our Coins Support Form directly.
Important: Coins.xyz will never ask for your password or 2FA code outside of sign-in screens and transaction confirmations.
3. Verify promotions and subscribe only to official channels
- Watch out for any email that claims you’ve won a prize or joined a giveaway. Subscribe to official channels only.
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Here are official channels of Coins.xyz:
- Coins Blog contains official announcements, news, promotions and guides on crypto currency
- Coins.xyz Announcements (@coins_xyz) is our official Telegram channel.
- Official emails regarding your account may come from no-reply@promos.coins.xyz and coins.support@mail.coins.xyz
- Coins Blog contains official announcements, news, promotions and guides on crypto currency
If you have more questions regarding phishing, received a possible phishing email, or visited a possible phishing site, it is best to report this to our support team for us to be able to take the necessary actions. Kindly report any suspicious email you have received through the following: